I would recommend enabling email/sms notification on all your banking accounts if your institution supports that. Scotiabank supports this and I use the feature. I receive an emails every time there's a movement in my accounts/credit cards and it's almost instantaneous. Easy way to catch inconsistencies right away. It would also be very useful if Canadian banks adopt a dual factor authentication (and I am not talking about the security question feature) upon every login. SMS/APP based second factor would help a lot.Oh wow. pwm - so does that mean something like, the bad guys someone got access through the debit card? Perhaps a card skimmer that intercepted the debit card details.
Everyone should log into their online banking and check that all looks normal.
On the other hand, I thought Interac eTransfer only works for Canadian Accounts, i.e. the money must be deposited back into a Canadian bank account. Not sure what the following means: "detected a fraudulent e-transfer of ~ $1400 from her chequing account from a location outside Canada."