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3 Posts
dear cdn moneyers?,
tried to apply to questrade and i made a mistake in my application pressed the "back" button on my browser and the site stopped responding...talked to someone "live" and they said it was because i was using firefox and i should lower the security settings in the browser or switch to i.explorer....i asked if they could help me find the security settings in firefox and they said no everyone uses explorer there(i asked if they had any techies familiar with firefox they said no)....i thought for sure that questrade works with firefox so i checked their website and their "technical requirements" state that
it does work with firefox so i sent them an email telling them what i found on their website and the reponse was :
"Thank you for contacting us.
As was mentioned previously to you, please use Internet Explorer on a Windows machine for all of your Questrade needs.
Please feel free to contact us if you have any additional questions."
i am not about to switch browsers so i am asking any firefox users in this forum if they have any problems applying to questrade and how they fixed the problem...specifically lowering the security settings in firefox (easy to find in explorer but firefox?)...
i cant be the only firefox user trying to apply to questrade!
sincerely
mikeinquebec
tried to apply to questrade and i made a mistake in my application pressed the "back" button on my browser and the site stopped responding...talked to someone "live" and they said it was because i was using firefox and i should lower the security settings in the browser or switch to i.explorer....i asked if they could help me find the security settings in firefox and they said no everyone uses explorer there(i asked if they had any techies familiar with firefox they said no)....i thought for sure that questrade works with firefox so i checked their website and their "technical requirements" state that
it does work with firefox so i sent them an email telling them what i found on their website and the reponse was :
"Thank you for contacting us.
As was mentioned previously to you, please use Internet Explorer on a Windows machine for all of your Questrade needs.
Please feel free to contact us if you have any additional questions."
i am not about to switch browsers so i am asking any firefox users in this forum if they have any problems applying to questrade and how they fixed the problem...specifically lowering the security settings in firefox (easy to find in explorer but firefox?)...
i cant be the only firefox user trying to apply to questrade!
sincerely
mikeinquebec