You make a fair point and I understand where your coming from. Just can’t do it. Hate that company. How can you leave an entire building without heat in December when it’s -30 outside for 2.5 days?(Nothing personal but) invest in companies that piss you off. They are making money and it looks like their income base may hqve nowhere else to go.
That's also the reason why I invest in banks and insurance companies because, oh boy, do they really piss their customers.
The same reasoning should go towards retirement homes. I used to own Extendicare.