Oh boy. Go back to the beginning Beaver101. Calm gave the link for the supplier he ordered from. It clearly states on their site that they use the US Postal Service. Since calm is in Canada, that means it would be turned over to Canada Post for delivery. So that is 'WHAT MAIL' delivery I am talking about.
Canada Post operate according to their rules. They do not have an agreement with an individual supplier saying they will operate according to rules set by the supplier, OR by calm. So a buyer has a choice, accept Canada Post's rules or ask a supplier if they will deliver by some other means. What a buyer CANNOT expect is to have a delivery made the way they want it made if it is going to be delivered by Canada Post who follow their own rules.
Calm has tried to say is that the supplier is responsible to get it to his door when the supplier has told him it will be delivered by Canada Post over whom they have no control.
If you are concerned about porch or lobby pirates, then I would suggest you take that into consideration when ordering something to be delivered. Don't order from a supplier who will not give you some guarantee of 'hand to hand' delivery. That's YOUR choice to make.
Canada Post does allow for you to set a 'safe drop' location. If you do NOT set a preference, then they will NOT leave a package on your porch, they will leave you a notice telling you to pick up at your local Post Office that is THEIR system and has been as long as I can remember. Gone are the days of the mailman knocking at your door and chatting about the weather with you.
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Here is what calm wrote in the OP.
From the supplier: "
We'd recommend visiting your local post office or calling Canada Post to have them deliver not return to us.
I answered ..... (and I will keep yuh tuned as they reply) ....
"I paid for shipping.
You are in charge of shipping.
I will wait to hear my door bell."
Obviously, calm was not interested in how Canada Post handles deliveries, only in how he WANTED his delivery handled. That to me is cutting off your nose to spite your face since the result is evident. No package in his hands.