I can understand buying CAA in this case, but I think you would have to agree that it was only you defective car that validates this theory (I know a guy that had constant head gasket problems with his old Subaru too). If you car is more reliable, it falls apart or at least it doesn't make sense to buy CAA until you discover you have a lemon.I absolutely disagree that this service is unnecessary.
I was driving a 10 year old subaru, which was designed somewhat poorly and had a particularly thin OEM head gasket. Failures were common and I was saved several times by my CAA membership. I serviced the card regularly and properly - this was simply an issue of a 'slightly' defective car.
Your normal insurance should have covered this.Once was after an accident on the highway that required towing about 40 KMs.
I myself questioned the usefulness of CAA (Plus) membership over the years but it has come in handy several times in the past though.
I have CAA Plus membership for a loong looong time. In yr 2000, I called them for a towing my car 30km distance over 10 years ago.
I had them to boost battery on my driveway twice with a week or two in Winter of 2008. The Technicians gave good battery reading report both times. Third time, I decided to get a friend give me a boost & replaced the battery from Walmart Energizer. Problem solved. Have I relied on CAA & blame on cold weather, I would have run the 5 calls in another week!!
I made a service call this Sunday @ 3:10pm for boost/battery check (Quite a surprise that the battery was only 30months old to fail!). After tired of waiting for CAA to arrive , I sent out my kids to piano class on Taxi. Then I decided to checkout the battery myself & founded corroded battery connection. I cleaned it up with a blade/sand paper & reconnected the battery. Problem solved. However, decided not to cancel the CAA call to get a reading on battery. It took 1 hour & 35 minutes to arrive @ my drive way. The technician who arrive appologized. He mentioned that he had to come from downtown calls & there are fewer technicains out on Sunday. It wasn't even the -1 degree C that day. If this was a subzero, I would have waited another hour or two!!
Collecting membership & printing nice brochures are one thing, but providing the emergency service as promised is another.
I DO REGRET wasting money on CAA membership all these years.
Also, their Car Insurance quote with membership discount is a lot more than what I could find elsewhere.
I filled a complain about their service & their representative return call next day with simple appology & said he would offer 10% discount toward membership. He keep on saying that if they couldn't get service in time noone else will!! I told him that the membership should be free for the following year to see & believe their serivce anymore.
It takes an incident to loose a customer. They don't realize that they get paid by membership dues. Once I leave I will NEVER go back. My kids won't anything to do with CAA in future either.
I could have called my neighbour for a boost or even if am on the road, I could have flagged someone for help if I am on the road, or called a familiar tow service. We passed the stone age of public telephone booth.... I could Still I will end up with thousand dollars in my pocket than having CAA over the years.